Distance Education Out-of-State Authority
The U.S. Department of Education released new regulations regarding distance education in October 2010. One of the new regulations focuses on the need for institutions offering distance education to acquire authorization from any state where the institution has currently enrolled students.
Stephen F. Austin State University is in the process of gaining these authorizations. Depending on the outcome of this process, SFA could notify students residing in a particular state that they are not eligible to register for distance education courses. In cases where SFA students are affected by this change, the University will provide assistance to students to resolve this matter.
As part of the process, SFA is required to provide current and prospective students with contact information for filing complaints. For complaints regarding grades, course requirements and course procedures follow the SFASU Policy 6.3, Academic Appeals by Students.
If an issue cannot be resolved internally, you may file a complaint with your state. Contact information for individual states is provided below.
Stephen F. Austin State University is accredited by the Southern Association of Colleges and Schools (SACS). SACS provides complaint procedures against the commission or its accredited institutions.
For questions concerning the complaint process or the new U.S. DOE regulations affecting distance education, please contact the Center for Teaching and Learning at email@example.com. Type State Authorization in the subject line.
A list of state contacts (.pdf) is available.