If you are using a DSL or Cable connection for your Internet connection, then you should have no problem viewing or downloading videos.
If you are using a satellite Internet service provider, then you may have issues viewing or downloading videos.
If you are using Dial-up, then you can expect slow download speeds which could take up to several hours to completely download.
Next, check your Internet's speed. Visit www.speedtest.net to start the speed test. After it is finished, compare your results to the ones in the table below.
Great Acceptable Poor
Greater than 3 Mbps Between 1.3 and 3 Mbps Less than 1.3 Mbps
Greater than 2 Mbps Between 1 and 2 Mbps Less than 1 Mbps
Most videos in Brightspace will be easily viewable through updated browsers. If you do have issues with viewing a video, feel free to contact our office by phone (936-468-1919) or by email (firstname.lastname@example.org).