Connectivity 

If you are using a DSL or Cable connection for your Internet connection, then you should have no problem viewing or downloading videos.



If you are using a satellite Internet service provider, then you may have issues viewing or downloading videos.
 


If you are using Dial-up, then you can expect slow download speeds which could take up to several hours to completely download.

Next, check your Internet's speed. Visit www.speedtest.net to start the speed test. After it is finished, compare your results to the ones in the table below.

Download Speed



Upload Speed

Great                                    Acceptable                                    Poor
 

Greater than 3 Mbps           Between 1.3 and 3 Mbps                Less than 1.3 Mbps


Greater than 2 Mbps           Between 1 and 2 Mbps                   Less than 1 Mbps

Most videos in Brightspace will be easily viewable through updated browsers. If you do have issues with viewing a video, feel free to contact our office by phone (936-468-1919) or by email (d2l@sfasu.edu).

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Brightspace by D2L Support

 

Phone: 936.468.1919
d2l@sfasu.edu

Office Hours 

M-F 8:00 a.m. - 5:00 p.m.

Copyright © 2001-2018 SFA ONLINE | STEPHEN F. AUSTIN STATE UNIVERSITY